FAQ

Common questions, answered

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Is my gold really stored physically?

Yes. Every gram you buy is backed 1:1 by physical 24K gold held in insured, audited vaults — you're never just buying a number on a screen.

What's the minimum I can invest?

You can start with as little as ₹10, making it easy to begin investing regardless of budget.

Can I convert my digital gold to jewellery?

Yes, you can redeem your holdings as coins, bars or jewellery from our partner network, with delivery to your address.

How quickly can I sell my gold?

Instantly. Sell any quantity at the live rate and receive funds in your linked bank account within minutes.

Is there a storage or locker fee?

No. Vault storage and insurance are included at no extra cost for your holdings.

When is KYC required?

KYC verification is required once your cumulative purchases cross ₹50,000.00, in line with regulatory requirements.

Can I cancel a Gold Savings Plan?

Yes, you can pause or cancel your savings plan anytime from your dashboard with no penalties.

What happens if I miss a savings installment?

We'll retry the auto-debit and notify you. Missing an installment doesn't affect the gold you've already accumulated.